Bedloft's are only available for rent.

Distribution methods vary by school. Please visit our home page at www.Bedloft.com, and select the "Distribution Information" tab. Select your State, School Name, Rental Period and Residence Hall to find out how you will receive your Bedloft.

We are aware that some students move in early for various reasons. Unfortunately, we are unable to accommodate early move-in situations.

We have already scheduled the dates we will be on campus with your school and must abide by these dates.

The Bedloft's vary by each school. Please visit your school's product page on our website at www.Bedloft.com, and click on the specific product. When you scroll down you will see the specific product information and dimensions.

No tools are required for assembly of our Bedloft's and only take about 5-10 minutes to assemble with 1-2 people.

Yes, the bed loft is designed to be able to be set up by one person. You will receive specific assembly instructions with your bed loft. Assembly instructions are also available on your school's product page under the "Assembly" tab.

Yes. Please visit our home page at www.Bedloft.com. 

        1.        Select "Need Help? Click here for Service". 

        2.        Log in to your account and select the "Order History" tab. 

        3.        Select the "Add Product" button in the top right corner to place an order for a shelf.

We strive to provide highest quality products to our customers. However, if a problem should arise with your bed loft during the year, please visit our home page at www.Bedloft.com 

        1.        Select "Need Help? Click here for Service." 

        2.        Log in to your account and select the "Service Ticket" tab. 

        3.        Select the "Add Service Ticket" button in the top right corner and notify us of the specific issue. 

        4.        A member of the Bedloft.com team will contact you to address the issue.

This is considered and immediate issue and needs to be addressed immediately.  By law, ALL Bedloft's must have a safety rail at all times while the product is being used.

Please visit our home page at www.Bedloft.com. 

        1.        Select "Need Help? Click here for Service." 

        2.        Log in to your account and select the "Service Ticket" tab. 

        3.        Select the "Add Service Ticket" button in the top right corner and notify us of the specific issue. 

        4.        A member of the Bedloft.com team will contact you to address the issue.

Return procedures vary by school. Please visit our home page at www.Bedloft.com. 

        1.        Select the "Return Information" tab.

        2.        Select your State, School Name, Rental Period and Residence Hall to find out how you will return your Combination Unit. 

        3.        Students will also receive email communication from the Bedloft.com Customer Experience department regarding the specific procedure for their school.

**Please note that refunds will be processed back to the original form of payment. If the refund cannot be processed back onto the original form, the customer will be receive a check in the mail to the mailing address on the customer's account. Refunds can take up to 4-6 weeks to process if requested in August.**

• Before cut date - FULL REFUND
• After cut date, but before classes start - FULL REFUND minus the $30 Restocking Fee
• 1st week of class - 75% of rental fee (minus the $30 Restocking Fee where applicable)
• 2nd week of class - 50% of rental fee (minus the $30 Restocking Fee where applicable)
• 3rd week of class - 25% of rental fee
• 4th week or later - No Refund

1. 
   
   
   1.  Visit our homepage at www.Bedloft.com, and select "Start Here to Order".
   
   2.  Select your State, School, and Rental Period from the drop-down menus. Select "Submit".
   
   3.  Select your Hall from the drop-down menu and enter your Room Number. *Please note that if you do not have your room assignment, you can still place an order; select "Unknown" as your Hall from the drop-down menu and enter "0" as your Room Number. Click "Go".
   
   4.  You will be directed to the main product ordering page for your school.
   
   5.  Select the product you wish to order. *Please note that if you entered "Unknown" for your Hall, you will see ALL products available at your school. We cannot guarantee that the product you choose will be available until you update your Hall and Room Number.*
   
   6.  Select the "Rent" button to add the product to your Shopping Cart. You can either go back to the main product ordering page to add another product, or select the "Proceed to Secure Checkout" button if you are ready to Checkout.
   
   7.  Enter your email address and personal information to create your account.
   
   8.  Select "Continue to Continue to Contract," where you can review the Rental Agreement details.
   
   9.  Enter your payment information.
   
   10.  Confirm your order.
   
   11.  You will receive an electronic receipt to the email address you provided. Please save and/or print this for your records.

Yes. When you arrive to the page where you enter your Hall and Room Number, select "Unknown" from the "Select Hall" drop-down menu and enter "0" for your Room Number. While most of our products are available in all residence halls, we cannot guarantee that the product you choose will be available for your specific hall and room until you update this information. 

After you place your order, you will receive email notifications from our Customer Experience department to remind you to log in to your account and updated your hall and room information as soon as you receive it. This will guarantee the product you ordered is available for your specific hall and room and ensure that you receive it in the quickest way possible.

If you place an order for a product and find that it is not available once you update your information, we will offer you the opportunity to substitute another product or receive a refund.

Distribution methods vary by school. Please visit our home page, www.bedloft.com, and select the "Distribution Information" tab. Select your State, School Name, Rental Period and Residence Hall to find out how you will receive your Combination Unit.

We are aware that some students move in early for various reasons. Unfortunately, we are unable to accommodate early move-in situations. 

We have already scheduled the dates we will be on campus with your school and must abide by these dates.

The procedures for relocating your Combination Unit varies by school. 

        1.        Please visit our home page, www.bedloft.com, and select "Need Help? Click here for Service." 

        2.        Log in to your account and select the "Service Ticket" tab. 

        3.        Select the "Add Service Ticket" button in the top right corner and notify us that you are changing rooms.

        4.        A member of the Bedloft.com team will contact you to notify you of the procedure for your school.

Combination Unit models vary by school. Please visit your school's product page on our website at www.Bedloft.com, and click on the specific product. When you scroll down you will see the specific product information and dimensions.

All EcoMax Units come with a full freezer (and microwave). However, some of our schools offer refrigerator-only or Fridge/Freezer-only models. Please visit your school’s product page for specific product information.

To cancel your order, please visit our home page at www.Bedloft.com.

        1.        Select "Need Help? Click here for Service." 

        2.        Log in to your account and select the "Service Ticket" tab. 

        3.        Select the "Add Service Ticket" button in the top right corner and notify us that you wish to cancel your order. 

        4.        A member of the Bedloft.com team will contact you to discuss the cancellation procedure.

If you cancel your order BEFORE the cut date, you will receive a 100% refund.

If you cancel your order AFTER the cut date and BEFORE the first day of class, you will receive a 100% refund less the restocking fee (as outlined in the Rental Agreement Terms & Conditions)

If you cancel your order AFTER the first day of class, your refund will be prorated less the restocking fee (as outlined in the Rental Agreement Terms & Conditions):

• 1st week of school: 75% refund less the restocking fee
• 2nd week of school: 50% refund less the restocking fee
• 3rd week of school: 25% refund
• 4th week of school and after: No refund

If you decide that you not longer want your refrigerator, please visit our home page at www.Bedloft.com.  

        1.        Select "Need Help? Click here for Service." 

        2.        Log in to your account and select the "Service Ticket" tab. 

        3.        Select the "Add Service Ticket" button in the top right corner and notify us that you wish to cancel your order. 

        4.        A member of the Bedloft.com team will contact you to discuss the cancellation procedure.

Your refund will be prorated less the restocking fee (as outlined in the Rental Agreement Terms & Conditions):

• 1st week of school: 75% refund less the restocking fee
• 2nd week of school: 50% refund less the restocking fee
• 3rd week of school: 25% refund
• 4th week of school and after: No refund
  

If you would like to transfer your Combination Unit to another student, please select the "View File" link below. Students MUST fill out this form before giving their product to another student to transfer all rights and responsibilities of the product to the other student.

Please print the completed Transfer Form and make sure BOTH students sign the form. Send the original form with both signatures to the address provided on the form.

You may NOT transfer your Combination Unit to a student who has already rented the product. Only one Combination Unit is allowed per student per academic year

Return procedures vary by school. Please visit our home page at www.Bedloft.com. 

        1.        Select the "Return Information" tab.

        2.        Select your State, School Name, Rental Period and Residence Hall to find out how you will return your Combination Unit. 

        3.        Students will also receive email communication from the Bedloft.com Customer Experience department regarding the specific procedure for their school.

We highly recommend that students order their Futon before move-in day. Quantities are limited, so make sure to place your order early! Students may still order a Futon when they arrive on campus if inventory is available. 

Please visit our homepage, www.Bedloft.com, and select the "Distribution Information" tab. Select your State, School Name, Rental Period and Residence Hall to find out where we will be on your campus on move-in day.

Yes. When you arrive to the page where you enter your Hall and Room Number, select "Unknown" from the "Select Hall" drop-down menu and enter "0" for your Room Number. While most of our products are available in all residence halls, we cannot guarantee that the product you choose will be available for your specific hall and room until you update this information. 

After you place your order, you will receive email notifications from our Customer Experience department to remind you to log in to your account and updated your hall and room information as soon as you receive it. This will guarantee the product you ordered is available for your specific hall and room and ensure that you receive it in the quickest way possible.

If you place an order for a product and find that it is not available once you update your information, we will offer you the opportunity to substitute another product or receive a refund.

Distribution methods vary by school. Please visit our home page at www.Bedloft.com, and select the "Distribution Information" tab. Select your State, School Name, Rental Period and Residence Hall to find out how you will receive your Futon.

If you seem to be missing a part for your futon, please visit our home page at www.Bedloft.com.  

        1.        Select "Need Help? Click here for Service." 

        2.        Log in to your account and select the "Service Ticket" tab. 

        3.        Select the "Add Service Ticket" button in the top right corner and notify us of the specific issue. 

        4.        A member of the Bedloft.com team will contact you to address the issue.

Unlike standard Futon's sold in most retail stores, our Futon is custom-designed for residential hall rooms and is guaranteed to fit in the rooms at your school. 

It can be configured in to 3 different positions known as tri-fold: love seat, lounger or full-size bed.

The Futon frame is 73” wide x 52” deep and weighs 53 lbs.

The full-size Futon mattress is 73” x 52” with a thickness of 4” and weighs 56 lbs. It is a tri-fold and comes in black only.

To cancel your order, please visit our home page at www.Bedloft.com.

        1.        Select "Need Help? Click here for Service." 

        2.        Log in to your account and select the "Service Ticket" tab. 

        3.        Select the "Add Service Ticket" button in the top right corner and notify us that you wish to cancel your order. 

        4.        A member of the Bedloft.com team will contact you to discuss the cancellation procedure.

If you cancel your order BEFORE the cut date, you will receive a 100% refund.

If you cancel your order AFTER the cut date and BEFORE the first day of class, you will receive a 100% refund less the restocking fee (as outlined in the Rental Agreement Terms & Conditions)

If you cancel your order AFTER the first day of class, your refund will be prorated less the restocking fee (as outlined in the Rental Agreement Terms & Conditions):

• 1st week of school: 75% refund less the restocking fee
• 2nd week of school: 50% refund less the restocking fee
• 3rd week of school: 25% refund
• 4th week of school and after: No refund

*** Please note that once you receive your futon and open the box, you will NOT be able to return it.

1. Visit our homepage, www.bedloft.com, and select "Start Here to Order."
2. Select your State, School, and Rental Period from the drop-down menus. Select "Submit."
3. Select your Hall from the drop-down menu and enter your Room Number. *Please note that if you do not have your room assignment, you can still place an order; select "Unknown" as your Hall from the drop-down menu and enter "0" as your Room Number."
4. You will be directed to the main product ordering page for your school.
5. Select the product you wish to order. *Please note that if you entered "Unknown" for your Hall, you will see ALL products available at your school. We cannot guarantee that the product you choose will be available until you update your Hall and Room Number.*
6. Select the "Buy" button to add the product to your Shopping Cart. You can either go back to the main product ordering page to add another product, or select the "Proceed to Secure Checkout" button if you are ready to Checkout.
7. Enter your email address and personal information to create your account.
8. Select "Continue to Contract," where you can review the Rental Agreement details.
9. Enter your payment information.
10. Confirm your order.
11. You will receive an electronic receipt to the email address you provided. Please save and/or print this for your records.